Cortana mobile apps to be killed in January, to also be removed from Surface Headphones

Microsoft's digital assistant, Cortana, has slowed down its use as a productivity assistant. The assistant's mobile apps with AI support were switched off in all countries except the US market last year. He then lost his music, smart home, and third-party capabilities earlier this year. It will also be removed from the company's Android launcher.

Well one updated support document for Cortana (discovered by Mary Jo Foley of ZDNet) provides more information about the changes being made to the digital assistant in the United States. The company claims to “adjust innovation and development priorities to help our customers where they need them most”.

First, the document points out that the company will end support for all third-party capabilities for Cortana in September. The Cortana app for Android and iOS will no longer be supported in the U.S. from early 2021. The company mentions the integration of the digital assistant in apps such as Outlook and teams as viable alternatives, since these services enable users to perform “productivity-oriented” tasks such as managing calendars and meetings. It is also recommended that users use the productivity features in the Cortana app in Windows 10.

Regarding Cortana on devices, Redmond announced that support for integrating the assistant into the Harmon Kardon Invoke intelligent speaker will be discontinued. It worked with the speaker manufacturer to provide these devices with a firmware update that converts them into a Bluetooth speaker to ensure that users can continue to use the device without the wizard. Microsoft will provide some users of the hardware. A. $ 50 gift card who set up the device in the United States with a Microsoft account and "sent a voice request to the Cortana service after July 31, 2019 and prior to this announcement".

Cortana will also be removed from the first generation Surface Headphones next year. Users of both device generations and the Surface Earbuds can continue to use the functions of the wizard in Outlook for productivity-related tasks. Affected customers will be provided a gift card worth $ 25.

It is not surprising to see most of these changes as the devaluation of features is slow for consumers. The digital assistant has struggled to gain meaningful traction, especially given the competition from Google Assistant and Amazon Alexa. The company said it “spent a lot of time thinking about this transition” and “developing innovations how Cortana can help you navigate the modern workplace.”

(tagsToTranslate) Microsoft (t) Cortana (t) Cortana Skills (t) Harmon Kardon (t) call (t) Surface Headphones (t) ios (t) Android

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